Q. Do I need experience of working with homeless people?
A. No. It is helpful, but most of our volunteers have not worked with homeless people. Experience in a role that involves contact with the public is an asset. Volunteers need to attend our training sessions, which covers all you need to know to volunteer helpfully and safely.
Q. Is there a minimum number of shifts I need to do?
A. No. Volunteers sign themselves up for as many or as few shifts as they wish. Some people do just one shift, some do many shifts over the course of the Shelter.
Q. Is there an age limit for volunteers?
A. No. Any adult (18+) can volunteer.
Q. Do I need a DBS check?
A. No. As a volunteer, you do not need to have had a DBS check. If you have a current DBS please feel free to bring it along to a training session.
Q. Do I have to volunteer at my church?
A. No. Volunteers can sign themselves onto any shift in any venue, whether or not they are a member of that church or have no church connections.
Q. Do I have to be a member of a church to volunteer?
A. No. The Shelter is primarily based in church halls but, as with our guests, we welcome people of any faith or none. The only requirement is that you respect people's faiths and the values of the project.
Q. What happens after I apply?
A. We will contact you as soon as possible and you will be given access to 'Dutyman' our on-line rostering system. It is through Dutyman that we communicate with ALL our volunteers. Dutyman also enables you to look at the venues and volunteering opportunities as soon as they are posted.
Q. What happens if I have offered to help and then can't do that shift?
A. You can take yourself off the roster as easily as putting yourself on. We do ask that if a volunteer needs to cancel on the day, that they also call the TWS Project Manager on 07931933708 to advise them.
Q. Can I bring my dog with me?
A. No. Our venues are not suitable for dogs so neither guests or volunteers are allowed bring their dogs with them.
Q. Can I catch any diseases if I work at the shelter?
A. You might catch a cold or flu, in the same way as you might catch them on public transport by being in proximity to other people.
Q. I have a disability. Can I volunteer at the Shelter?
A. Yes. If you are a wheelchair user, please note that some, but not all, of our venues are easily accessible.
Please get in touch if you feel you can help us